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FREQUENTLY ASKED QUESTIONS

Vitamins and pills

WHAT IS PHARMACOGENOMICS?

Pharmacogenomics (PGX) is the study of how a person's genetics (DNA) affects their response to medications. We have information on how genetics affect many medications; such as, those for blood pressure, cholesterol, depression, anxiety, pain, hematology, oncology, heartburn, nausea, infectious disease, and more. The goal of PGx is to help you and your provider know which medication and dose is right for you, rather than you having to try something and hope it works or doesn't cause adverse effects.

HOW LONG WILL IT TAKE TO GET MY TEST RESULTS?

Once the lab receives your sample, results are usually ready in 5-7 business days. However, it may be longer if the lab is experiencing a high volume of tests. The time to get results is also dependent on you, the patient. After your test kit has been shipped to your home, it is up to you to complete the test. The longer you are delayed in taking your sample and mailing it back, the longer it will be before you know your results.

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WHAT WILL MY RESULTS TELL ME AND HOW WILL THEY BE USED?

The results will tell us if you are currently on the correct medication(s) and dose(s) based on your DNA. The results will be shared with your provider(s) so that he or she can make adjustments to your medications, if needed. If you have had trouble taking medications in the past, your genetics may be the cause and your results may provide us with an answer. Since your DNA doesn't change, your results will also help inform future prescribing decisions.

HOW WILL MY PERSONAL HEALTH INFORMATION BE PROTECTED?

All communications between Turnaround Wellness, the lab testing your sample, and your provider(s) is encrypted and protected by the Health Insurance Portability and Accountability Act (HIPAA). The Genetic Information Nondiscrimination Act (GINA), signed into law on May 21, 2008, makes it illegal for employers to discriminate against an employee or make an employment decision based on genetic information. GINA also prohibits health insurers from discriminating against a person based on their genetic information.

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HOW MUCH DOES IT COST?
DOES INSURANCE COVER THIS?

The cost for genetic testing for medications varies depending on the lab and your insurance coverage, if you have it. While some insurance plans may cover part or all of the cost for the test kit, Turnaround Wellness cannot determine in advance if your specific plan will provide coverage or how much will be reimbursed. Please note that the services provided by Turnaround Wellness—such as interpretation, consultation, and ongoing support—are not covered by insurance. However, if you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you may be able to use those funds to cover the cost of our services and/or the test kit. We are unable to provide exact cost estimates prior to testing.

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Located in Angier, North Carolina

Serving individuals and private practices in North Carolina and across the US.

©2025 by Turnaround Wellness, LLC. Created by K. Cradley and Co.

Monday 11 am - 5 pm

Tuesday 11 am - 5 pm

Wednesday 11 am - 5 pm

Thursday 11 am - 5 pm

DISCLAIMER: Information on this web site is provided for informational purposes only. This information is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. Do not use the information on this web site for diagnosing or treating a health problem or disease. Always speak with your physician or other healthcare professional before taking any medication or nutritional, or supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this web site. Information provided on this web site and the use of any products or services purchased from our web site by you DOES NOT create a doctor-patient relationship between you and any one affiliated with our web site. Information and statements regarding supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

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